Blogs


Managed Print Services (MPS) Blog

By: Michael Kahn


Learn more about Managed Print Services and how it can cut your printing and copying costs up to 30%

How Genuine HP Toner Cuts Printer Service Calls by 30%

Jun 06, 2017

For the same price as remanufactured (reman) toner, genuine OEM HP toner from Genesis Technologies typically reduces MFP service calls by 30%

Genuine HP OEM Toner CartridgesHow much do you spend every year on HP toner and service for your printers?

What if you could cut service calls by 30%?

Learn how Genesis can make this happen with genuine HP toner that is priced the same as recycled "reman" toner.

Why Are Service Calls Reduced?

We conducted a study of our managed print services (MPS) customers who were using 100% reman cartridges and switched to 100% OEM. On average, the number of service calls per year declined from 6-7 with reman toner to 4 or less with genuine OEM toner.

Why less service calls? Because reman toner manufacturers increase the yield of each cartridge by modifying the amount of toner that transfers from the imaging drum to the each page being printed so that you can get print more pages: around 25,000 pages printed per cartridge vs. 20,000. The trade-off? Print quality. Less toner being transferred to the page results in more complaints and service calls because the print quality is too light, which decreases legibility. Reman toners tend to also run dirtier, gumming up parts.

Genesis Technologies Offers Genuine HP Toner at Reman Prices

How can we offer the real thing for the price of reman? Because Genesis is an elite HP Managed Print Services (MPS) provider. We purchase a large volume of HP toner cartridges at very competitive prices. We then pass this savings along to you.

If You're Located in Chicago, Your Printer Service Cost Could be $0

If you buy your HP toner from us, we'll also include free onsite service if you're located in downtown Chicago or Northbrook and have at least 5 HP printers or if you're located in the Chicagoland area and have at least 10 HP printers.

Start Cutting Your Printer Service Costs Today

Contact us to learn more about genuine HP toner and cutting service costs

Genesis Technologies Earns Canon Top Dealer Award, Again

Jun 05, 2017

In recognition of sales and service of its copiers and multifunction devices (MFDs) in Chicago and Dallas, Canon has presented Genesis Technologies with their Top Dealer Award

Canon Authorized Copier & MFP Dealer: Chicago & DallasGenesis Technologies became a Canon dealer in 2013. Since then, Genesis copier and MFP sales and service have grown dramatically to a large base of managed print services (MPS) clients nationwide.

What the Canon Top Dealer Award Means

Canon's Executive VP & GM of the Business Imaging Solutions Group, Toyo Kuwamura, commented: "Please accept our congratulations and the 'Top Dealer Award' in recognition of your accomplishments for the 2106 sales year. This award is presented to all dealers who met or exceeded their baseline targets for last year. We sincerely thank you and all of the employees in your dealership."

He added: "Your continued success in 2017 is critical as we endeavor to increase our market share in all segments of the black and white and color markets. We look forward to working with your dealership."

Michael Kahn, CEO of Genesis Technologies, said, "We are proud to have earned the Top Dealer Award by Canon based on our work. Canon is one of the top brands of office equipment on the market and, though we represent several brands, is often a very good fit for our clients especially when they need production-grade MFDs and large format printers."

About Canon USA

Canon USA, Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean (excluding Mexico) markets. Canon USA is committed to the highest level of customer satisfaction and loyalty, providing 100% US-based consumer service and support for all of the products it distributes. Canon USA is dedicated to its Kyosei philosophy of social and environmental responsibility. More: www.usa.canon.com/rss

About Genesis Technologies, Inc.

Genesis Technologies is one of the nation"s most notable managed print services (MPS) providers specializing in workflow assessment and infrastructure optimization. Since 1991, we have been helping companies understand the total cost of ownership, device utilization and patterns along with continuous improvement initiatives. Genesis works with Fortune 100 companies as well as mid-sized organizations – in every industry from education and healthcare to manufacturing and non-profit – to improve their bottom line and achieve operational efficiency.

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Press contact:

Nancy Wasielewski
Marketing Manager
nwasielewski@genesistechnologies.com
(847) 897-7220 phone

Genesis Technologies Awarded HP Best-in-Class for the Third Time

May 22, 2017

Genesis Technologies Awarded HP Best-in-Class MPS PartnerGenesis Technologies was named an HP Best-In-Class Partner for Managed Print Services (MPS) for the third time, and each time this distinction has been awarded.

The Best-in-Class award recognizes Genesis achievements in 2016 for developing new business and excellence in supporting HP multifunction printers installed as part of Genesis MPS clients printer fleets.

The Best-in-Class Partner distinction is extended to only a limited number of HP MPS Partners, and is a unique honor.

What HP Best-In-Class Means

The award was recently presented to Michael Kahn (above, left), CEO of Genesis Technologies, by Stan Frackowiak (right), HP's partner business manager. This is the second year (and third time) that Genesis achieved this recognition since the HP award program began in 2015.

“Genesis has a long standing, valued partnership with HP and we are proud to be recognized with this Best in Class Partner honor. We look forward to our continued partnership success in serving our customers’ managed print needs,” said Kahn.

In congratulating Genesis for the achievement, Grad Rosenbaum, HP VP and General Manager of HP Americas Managed Services, said, "Genesis Technologies has been inducted into an exclusive group of HP MPS partners who qualify for this special recognition. Thank you for your continued partnership and contributions to our joint success. I look forward to what we can accomplish together in 2017. It’s a very exciting time to be an HP MPS Best in Class Partner during this time of industry growth for MPS."

Other HP Awards

Genesis Technologies has also been awarded the following by HP:

  • Top 10 "Best In Class" HP MPS channel partners for the first and second halves of HP's fiscal year 2015
  • Gold Document Solutions Specialist Partner 2016
  • Gold Managed Print Advanced Specialist Partner 2016
  • Gold Printing and Computing ServiceOne Specialist Partner 2016
  • HP Qualified Supplies Partner for 2016
  • Partner First Platinum 2017

Genuine HP Toner at Reman Prices

Genesis Technologies gets the best pricing from HP of any MPS provider, and passes these savings on to its clients.

Organizations with 5 or more HP multifunction printers (MFPs) often spend $6,000 every year, or more, to keep them running with remanufactured (reman) toner, maintenance and repairs.

For Genesis Technologies clients, the cost for genuine HP toner (not reman) is often 20% less. If you're located in Chicago or the northern suburbs, Genesis offers free service because of its high concentration of clients in the Chicagoland area. Learn more...

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More: www.hp.com

About Genesis Technologies, Inc.

Genesis Technologies is one of the nation"s most notable managed print services (MPS) providers specializing in workflow assessment and infrastructure optimization. Since 1991, we have been helping companies understand the total cost of ownership, device utilization and patterns along with continuous improvement initiatives. Genesis works with Fortune 100 companies as well as mid-sized organizations – in every industry from education and healthcare to manufacturing and non-profit – to improve their bottom line and achieve operational efficiency.

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Press contact:

Nancy Wasielewski
Marketing Manager
nwasielewski@genesistechnologies.com
(847) 897-7220 phone

Contact us to learn more about managed print services and HP MFPs

How to Ensure Network Security with Printer Security

Mar 14, 2017

Network & Printer SecurityAccording to a recent study by the information security company, Quocirca, 63% of organizations surveyed experienced one or more print-related data breaches—and those are only known printer security breaches.

Other highlights of the study include:

  • 66% of financial services had at least one print-related security breach but only 16% had more than one incident
  • 90% of public sector agencies had at least one breach and 35% had more than one incident
  • The top three reasons for print security not being adopted: 1.) low priority (92%), 2.) unawareness of benefits (71%), and 3.) lack of a print security strategy (65%)

Since your information security is only as strong as the weakest link, and because printers and multi-function devices/printers (MFDs/MFPs) are often the weakest link, your network security is only as strong as your printer security.

Have you experienced any printer security breaches lately? If not, how do you know?

Here are two ways to shore up your printer security without having to break the bank.

Secure Printing

Also known as "follow me printing" or "pull printing," secure printing is a feature of print management software ensures that documents are only released upon user authentication, using card login, username and password, PIN code or job code.

Secure printing also reduces waste by eliminating unclaimed documents from being printed in the first place and provides printing for mobile users, enabling print jobs to be released at any printer across your network.

Printer Usage Audits

Print management software offers audit and reporting capabilities to track print, copy, scan and fax usage. User authentication enables businesses to monitor who printed what document at what time and on which device. This provides an audit trail and enables patterns of misuse and/or waste to be identified. The cost of printer use can then be allocated to the right cost center, department or user.

Finding the Right Print Management Software

Both functions described above are hallmarks of print management software. What brands of printers does your organization own? Depending on which brand(s) and what security gaps are present, we can determine the right print management software and if any hardware needs replacing as part of our Printer Security Assessment.

Contact us for a Printer Security Assessment and to learn more about print management software

Watch HP's Printer Security Video "The Wolf" Starring Christian Slater

MFP & Copier Hard Drive Security

Feb 27, 2017

MFP & Copier Hard Drive SecurityIn today's world, businesses are all too aware of how important it is to protect data. In the past, there have been stories of how copiers, containing hard drives that store an image of every document ever copied on it, were being sold to foreign parties interested in data mining.

At Genesis, we understand your commitment to your security and make sure that all our hardware contains the proper hard drive security. Here's a look at two of our most popular brands, Canon and HP, and how they can help tackle the problem of hard drive security.

Canon's HDD Data Encryption & Erase

Most devices provide a sufficient level of security for many organizations. However, for those who need to meet stricter security measures in the private sector or comply with the stringent privacy and auditing regulations of the public sector, Canon now offers Hard Disk Drive (HDD) Security in the form of Data Encryption and Data Erase, two optional features that deliver higher levels of protection.

The HDD Data Encryption option has been designed to protect all temporary data and stored documents on the internal disk drive using 256-bit AES or 168-bit TDEA algorithms. The HDD Data Encryption Kit utilizes an inaccessible secret key that's stored on the plug-in board to encrypt and decrypt all data that's stored in random, non-continuous portions of the disk drive. Once written, the data is virtually irretrievable by anyone seeking to recover it from within the device or through external file recovery utilities. Each of the Data Encryption Kits are also equipped with the Common Criteria-certified (EAL3) MFP Security Chip 1.00.

Even after deletion, data can be potentially retrieved unless it's been effectively overwritten. In response, Canon has developed HDD Data Erase. Once activated, Data Erase will ensure that no traces of any temporary data or deleted documents remain accessible on the disk drive. The function uses a three-pronged approach to securely erase your data. To remove the possibility of erased data being retrieved, Data Erase will overwrite once with null data, once with random data, or three times with random data for maximum security. The overwrite process, which includes any references to the data's physical locations in the directory, is performed each time a file is deleted. Once Data Erase has had its way, the data is permanently irretrievable by hackers through disk utilities and file recovery tools.

HP Secure Data Erase Technology

Hewlett-Packard has developed its own NIST-compliant overwrite technology to help fight data mining and other breaches in hard drive security. Their Secure File Erase feature (now standard on HP LaserJet MFPs and printers) ensures any hard disk information from print, copy, fax, and scan jobs is securely removed. When this data is deleted, the hard disk areas storing the information are filled with random data using either a 1-pass or 3-pass overwrite, ensuring that the information cannot be recovered using diagnostic tools.

The HP Secure Hard Disk solution also protects "data at rest" using the AES 128 encryption standard. If the hard disk is removed from the system, the encrypted information on the disk is not readable. For failed hard disk devices, HP offers a Defective Media Retention Carepack. This service allows customers to maintain possession of failed disk storage devices while adjuring to terms and conditions of standard warranty agreements.

Finally, HP offers Customer Data Sanitization in order to handle the destruction of physical devices. When functional hard disks are returned to HP refurbish or recycle facilities, they are wiped with a destructive data pattern to all addressable locations. Non-functional drives are recycled by crushing at a metal separation plant.

Next Steps

Contact us to learn how to secure your current fleet of hardware and to eliminate all vulnerabilities. We can also help you identify the right new hardware with the right level of security as well as the best fit overall based on our 25 years of copier, MFP, printer, and managed print services (MPS) experience.

Contact us to learn more about ensuring copier and MFP security

Printer Security: Threats & What to Do

Feb 27, 2017

Printer SecurityThough they seem to be innocuous, your printers can actually be a serious security liability. Not only is sensitive information there for the taking in the output tray, but they can also provide hackers with access to other computers on the network.

Today's multifunction printers do more than simply print: they scan, sends and store sensitive information. In this way, multifunction printers are essentially computers, with their own hard drives, operating systems and network connections. As we've learned time and time again, businesses need to protect all computers – and now printers.

Here's a rundown on the threats and what to do about them.

Threats to Printer Security

Businesses face a number of potential threats to printer security:

  • Document Theft: this is the simplest and most common breach to security; a person simply walks over to a printer and sneaks a peek at a document that belongs to someone else, and there may be a temptation to pick it up when no one's looking
  • Unauthorized Changes to Settings: If your printer settings aren't secure, someone may (mistakenly or intentionally) reroute print jobs, open saved copies of sensitive documents, or reset the printer to its factory defaults
  • Saved Copies on Internal Storage: If your printer has an internal drive, it can store print jobs, scans, copies, and faxes; if someone steals the printer, or if you throw it out before properly erasing the data, someone might recover the saved documents
  • Eavesdropping on Network Printer Traffic: Hackers can eavesdrop on the traffic on your network, and capture documents that you send from your computers to the printer
  • Printer Hacking: A person accessing your network can hack into a any network-connected printer fairly easily, especially if it's an older model that lacks newer security features or isn't password-protected

Attacks from inside your network are only half of the problem, however. If your printer is accessible via the Internet, the field of potential hackers becomes virtually limitless. Attackers could send bizarre print jobs to it, use the printer to transmit faxes, change its LCD readout or settings, launch denial-of-service (DoS) attacks to lock it up, or retrieve saved copies of documents. They might even install malware on the printer itself to control it remotely or to gain access to it.

Printer Security

We have five multiple-choice questions whose answers will determine what printer security measures are right for your company.

  • Which printer security features or practices has your organization deployed?
  • How do you protect data traveling across your network to and from printers?
  • How does your organization authenticate users at printing devices?
  • How does your organization monitor and/or manage its printer fleet?
  • Which of the following document security measures has your organization implemented?

Share the answers with us and we can identify the right printer security for your organization as part of our Printer Security Assessment.

PaperCut Print Management Software

A way to reduce user misuse is PaperCut MF with its Find-Me printing feature. Find-Me enables users to print to a global virtual queue. Jobs are paused and only printed when the user releases the job at any compatible printer.

Rely on Genesis

These are but a few ways to address today's printer threats. Based on your current copier, MFP and printer infrastructure, we can analyze current security vulnerabilities and identify how to eliminate them. Contact us to get started today before your security vulnerabilities are exposed.

Contact us to learn more about mitigating printer security threats and PaperCut software

Copier & MFPs: Independent Dealers vs. Vendors

Feb 27, 2017

Copier & MFPs: Independent Dealers vs. VendorsIn the past, organizations relied on purchasing their copiers, MFPs and printers directly from the manufacturer. There wasn't really another choice: you accepted the price you were quoted, you depended on them to provide the service and maintenance to keep your machines – and your business – running.

In today's world, independent dealers are now giving companies a new series of options when it comes to their office technology. Taking a look beyond manufacturers and large vendors can be a smart choice for businesses who see the value in the flexibility, responsiveness and local partnership an independent dealer can offer.

Best-Fit Solutions & Flexibility

Copier, MFP and printer vendors only sell what they manufacture, whereas independent dealers offer a much wider selection. An independent dealer's first job is to determine which make and model is right for you, choosing between multiple major brands. Independent dealers can also negotiate "industry-best" pricing and programs from their vendors, giving you discounts from new vendors or on future purchases from vendors you are already using.

The copying, printing and scanning requirements for every organization are unique. A large vendor or manufacturer's local sales office reports to regional offices who report to national offices that are a part of a global conglomerate. They are slow to respond, can't make decisions and there's little flexibility. The manufacturer sets the terms of how the relationship will work, not the client.

At Genesis, we help our clients acquire their office technology, support and supplies in a way that fits your business model based on our philosophy of managing, optimizing and improving your infrastructure. Once we identify what hardware is needed, we then determine which brand, series and model is the right fit based on our experience of representing several major brands, including HP, Canon, Xerox, and Kyocera.

Responsiveness & Service Quality

When your office technology goes down, business processes can grind to a halt. Copier vendors usually can't respond with service at the speed you need because they don’t have the service infrastructure to respond in a timely manner.

We pride ourselves on responsiveness and high quality service. Our field service technicians will be at your location in a matter of hours—our average response time is 2.8 hours—with a full stock of parts from our local warehouse. When you need new parts and supplies to keep your devices running smoothly, our team will be there with the correct items, making sure your needs are met on the first visit – our first call completion rate is 80%.

Your Local Partner

We've worked with organizations throughout Chicago and Dallas since 1991. Many of our clients turn to us because they're not satisfied with copier vendors that aren't responsive and don't work in their clients' best interests. We've also been recognized as a best-in-class HP partner and one of Chicago's Best and Brightest Companies to Work For® by the National Association of Business Resources (NABR).

What can we do for you?

Contact us to learn more about copiers, MFPs and printers

MPS Services: Copier Vendors vs. Independent Providers

Jan 31, 2017

Managed Print Services (MPS): Independent Providers vs. Hardware VendorsIn the past, the only option businesses had was to purchase their printers, MFPs, copiers, and related supplies from a copier vendor. The vendor provided the hardware and usually repair and maintenance services, but that was the end of their involvement.

The old transactional, hardware revenue model has been eclipsed today by managed print services (MPS) from independent providers like Genesis Technologies.

A New Option

Over the past decade, printer manufacturers have been steering most of their enterprise-market sales toward MPS to more effectively manage those environments.

Initially, vendors used MPS as a strategy to take over a client's entire print network, including competitors' printers within those networks. Vendors are interested in selling you more hardware, but Genesis is focused on using your existing hardware smarter. We promote print reduction through device consolidation, rules-based printing and stricter printing controls.

Benefits of Managed Print Services

There are many reasons to consider managed print services, starting with improved control over print use and costs to drive more savings and meet sustainability goals.

A lot of businesses don’t know how many and what types of printers they have, their user-to-printer ratio, and who’s using which printers and how. We can also help you keep track of your spending on toner, paper and other consumables. We’ll help usher in user policy changes that use print resources more efficiently and put print governance in place to support compliance. We can streamline your IT processes, such as automating data gathering and management, and lay the groundwork for ongoing process improvement with fact-based data.

Contract Consolidation

We will also help you save money by consolidating related contracts. Contract consolidation can free up time for your employees who currently have to dedicate a considerable portion of their time to managing a myriad of vendor relationships with multiple suppliers. It can also help prevent gaps in your company’s r support coverage.

Enhanced Security

In addition to reduced costs, you’ll be protected with enhanced security. Our MPS service allows you to add more print security, control and reporting without disrupting your IT infrastructure. You’ll be able to authenticate users for secure printing anywhere without putting information/data at risk. We can help your IT managers instruct users about security best practices for printing environments, and offer advice about useful technologies such as data encryption solutions that protect files being temporarily stored on an MFP's internal hard drive.

Nationwide Service

An important consideration for national companies is to hire a service provider that operates nationwide so they can serve all of your locations.

Genesis provides sales and service coverage in the continental 48 states. Our field service technicians will be at your location in a matter of hours instead of days (our average response time is 2.8 hours) with a full stock of parts from local warehouses.

When you need new parts and supplies to keep your devices running smoothly, our team will be there with the correct items, making sure your needs are met on the first visit.

Not Sure?

We know that change can be painful, and MPS induces the change necessary to operate more productively, with less cost (often up to 30% of current print and maintenance costs), for a win-win. However, if you're not sure what the impact might be, having our MPS consultants conduct a Managed Print Assessment may be the right first step.

Contact us to learn more about managed print services (MPS)

The Genesis MPS Philosophy: Manage, Optimize & Improve

Jan 30, 2017

Managed Print Services (MPS): Genesis PhilosophyManaged print services (MPS) are provided by external parties to optimize and manage an organization’s print infrastructure and document output.

The Genesis Approach will help you improve your enterprise print architecture. By aligning devices with your business mission and taking care of their day-to-day management, you’ll start seeing benefits immediately with fewer devices, fewer pages, lower costs and improved knowledge worker productivity.

Manage Your Environment

When you use an MPS program, you have the capability to track, manage, and control your output environment. The Genesis Approach includes service, supplies, and management tools. Companies save anywhere from 8-15% by utilizing an MPS program

With our help, you’ll regain control of your whole document environment. We’re not talking about just reducing your printing and paper usage. The widespread adoption of tablets and smart phones to the workplace has created new issues for IT organizations. We’ll provide you with access to print from mobile devices without compromising security.

Optimize Your Infrastructure

The first step is optimizing the output infrastructure. Maintaining a technology refresh plan increases productivity, while reducing service and energy costs. Legacy equipment is often inefficient and expensive to maintain. We will help you identify which machines are underperforming and need to be replaced with more efficient devices.

For example, one of the first things we will assess are your local printers. Typically, they are inefficient and cost more than you realize. These printers only service one user because they are rarely networked, which makes them inefficient in most business environments. They also often require unique cartridges that are more expensive.

Improve Your Workflow

Improving workflow functions is by far the largest area to find financial savings. With the Genesis Approach, we’ll use analytics, best practices and a combination of output, content and process management technology to create automated workflow solutions. This will streamline cumbersome paper-dependent processes, resulting in improved access to information, enhanced productivity, and less reliance on printed material.

MPS programs enable you to consolidate your costs (and vendors) which provides the ability for a consistent monthly investment. By entering into a partnership with a MPS provider, there will be no more surprise maintenance or unpredictable printing costs. Keep your employees productive by eliminating equipment downtime caused by lack of supplies with an effective managed print services program.

Next Steps

Fewer devices. Lower costs. Less reliance on paper. Improved productivity. Let the Genesis Approach help you improve your organization’s print infrastructure and document output.

Contact us to learn more about our managed print services (MPS)

Original vs. Remanufactured Toner Cartridges

Jan 30, 2017

HP OEM & Remanufactured Printer Toner - Managed Print Services (MPS)Both original (OEM) and remanufactured ("reman") toner cartridges are viable options for your copier, MFP and printer needs.

OEM cartridges are attractive because they're manufactured by the same vendor as you copier or printer and offer the highest print quality.

However, remanufactured toner is attractive because it's usually cheaper than OEM and lowers landfill waste because they use recycled toner.

So, which is better? Here's our analysis based on 25 years of offering managed print services (MPS) to clients nationwide.

OEM Toner Cartridges

Original equipment manufacturer (OEM) toner cartridges are manufactured specifically for a particular make or model of printer by that company. For example, an HP OEM cartridge is made for a HP printer. They are usually manufactured using a combination of both new and recycled parts at factories throughout the world – so there's a more environmental approach than reman toner manufacturers would have you believe.

Many business owners prefer to play it safe with original cartridges. They're reliable and you know exactly what you’re getting, but they usually cost more.

Remanufactured Toner Cartridges

The principal appeal of remanufactured toner cartridges is their lower cost and reduced carbon footprint. More than one manufacturer has reported that each remanufactured cartridge keeps roughly three pounds of waste out of landfills and saves three quarts of oil.

However, remanufactured toner cartridges may not work properly with your copier or printer, or may not give you the same print quality.

Genuine HP Toner at Reman Prices

We offer genuine HP toner cartridges at reman prices. In fact, we sell HP toner cartridges for what it costs most other resellers to buy them.

How is this possible? Genesis is an elite HP Managed Print Services (MPS) provider and we purchase a large volume of HP toner cartridges at very competitive prices. We then pass this savings along to you.

Which Toner Is Right for You?

While our OEM cartridges are the best fit for our clients about 90% of the time, we also sell remanufactured toner cartridges. Contact us and we'll help you weigh the pros and cons.

We can also explore how to optimize your use of printers, copiers and MFPs with MPS as well as streamlining business process like invoice processing and going paperless in HR with our workflow automation and document management software – with special expertise working with law firms and case management software.

Contact us to learn more about OEM toner, remanufactured cartridges and managed print services (MPS)

HP Toner Managed Print Services: How It Works

Dec 12, 2016

HP 477DW MFP & Managed Print Services (MPS)By using our HP managed print services (MPS), you can save thousands per year and never have to worry about running out of HP toner.

If you qualify, we'll also include free service so you never have to worry about your HP printers being down for more than a few hours.

How Our HP MPS Program Works

Organizations with 5 or more HP multifunction printers (MFPs) often spend $6,000 every year, or more, to keep them running with remanufactured (reman) toner, maintenance and repairs.

For Genesis Technologies clients, our cost for genuine HP toner (not reman) is often 20% less and, if you're located in Chicago or the northern suburbs, we can offer free service because we have a high concentration of clients in the Chicagoland area.

Here's an infographic to illustrate how it works:

HP Toner Managed Print Services (MPS) Infographic

Learn More about HP Managed Print Services & Get Started Today

Genuine HP Toner Cartridges at Reman Prices

Sep 22, 2016

We even include free, onsite HP service if you qualify

hp-pagewide-printer-cartridges-smHP Ink & Toner Cartridges

How much do you spend every year on HP ink and toner cartridges for your MFPs and printers?

What if you could get genuine and superior quality HP toner at reman prices with automatic replenishment?

This is precisely what we offer as part of our Managed Print Services for HP.

Free Onsite Service If You Qualify

How responsive is service on your HP MFPs and printers?

If you buy your HP toner from us, we'll also include free onsite service if you're located in downtown Chicago or Northbrook and have at least 5 HP printers or if you're located in the Chicagoland area and have at least 10 HP printers

Between lower toner costs and free service, we can apply our 25 years of experience and being an Elite HP Partner to cut your annual printing costs by up to 30% and save you a lot of headache as part of our Managed Print Services.

Learn More about HP Managed Print Services & Get Started Today

Managed Print Services (MPS): Guiding Principles

Aug 14, 2016

Managed Print Services (MPS) GuidelinesWhile a few main hardware vendors like HP and Xerox as well as a handful of independent managed print services (MPS) providers offer nationwide service, how can you determine who is the best fit for your organization?

MFP, Copier & Printer Usage

We believe that the following usage principles should be applied to multifunction printers (MFPs), copiers and single-function printers throughout your organization to achieve user needs while also eliminating the use of rogue printers:

  • Walking Distance: users should not have to walk farther than 50 feet to their closest print device
  • User-to-Device Ratios: one output device should be deployed for every 10 to 20 users, depending on requirements
  • Target Volume: an optimal volume schedule should be established for each model based on its capacity

Device Administration

The following guiding principles will minimize the cost of toner, maintenance and overall administration (internally and externally):

Hardware Balance

Single-function and MFPs should be balanced according to business requirements.

More specifically, organizations need to resist the temptation to maintain more single-function printers than are really needed, but also to prevent forcing employees to only use MFPs – the latter of which can increase the number of rogue printers used, thus perpetuating a costly cycle.

Color Usage

Considering how much additional cost is involved, access to color output should be controlled, managed and tracked.

Employees and departments needing color production should be allowed to do so but also need to be held accountable for their share of toner and maintenance costs, with these costs allocated accordingly.

Exceptions

All of the above can serve as the basis for your office equipment policy. However, with every rule are exceptions - just make sure they're approved by management at the P&L level or your policy will have no teeth.

Contact us to learn more about managed print services

How Two Data Points Ensure You Never Run out of Toner Again

Jul 30, 2016

Automate Toner Replacement & Managed Print Services (MPS)One of the biggest headaches in managing a fleet of printers, copiers and MFPs is keeping them running – and there’s nothing more avoidable than running out of toner.

How many times have you run out of toner for one of your devices in the last year? It's especially difficult to manage internally because of how many different types of devices and toner cartridges are out there, and because you may have several different people ordering.

Automated Toner Replacement

What if you could centralize and automate all toner purchasing so that you never ran out again and benefited from larger economies of scale? That’s what you get with our automated toner replacement service, which is part of our managed print services (MPS).

And we make sure that you only get the toner you need, when you need it so we don’t fill up your storage closets unnecessarily.

How Automated Toner Replacement Works

We thoroughly map out the location of every printer, copier and MFP in your organization and then implement software that monitors how much toner is left on each device.

Based on your printing and copying volume, this software makes a "days until empty" calculation. Once a device gets to 10-20 days until empty, we automatically ship toner to where that device is located.

Two Data Points Ensures Up-Time

Other MPS providers use similar software to monitor printer toner but they do not take volume into account. Instead, their programs solely calculate the amount of toner remaining in a cartridge remaining vs. print volume.

For high-volume printers, the cartridge could be out well before the toner is ordered. For low-volume printers, you could wind up with a stockpile of toner cartridges.

By monitoring both toner level and days until empty, we ensure that you never run out of toner and never have too much. And our pricing, especially on original HP toner, can't be beat.

Print Optimization Assessment

If you're interested in our automated toner replacement and managed print service, the best way to start is to request a print optimization assessment. Our assessment will evaluate what you need and what you could save for cost justification purposes.

Don't wait until the next printer goes down – contact us today.

Contact us to learn more about automated toner replacement and MPS

Genesis Awarded "Chicago's Best & Brightest"

Jul 15, 2016

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Genesis Technologies has been named one of 2016 "Chicago's Best and Brightest Companies to Work For®" by the National Association of Business Resources (NABR). This is the fourth year that Genesis has received this recognition.

Why Genesis Won

Chicago's Best and Brightest competition identifies and honors companies that provide exceptional human resource practices and an impressive commitment to their employees. An independent research firm evaluated the 2016 winning companies on key measures in various categories including compensation and benefits; employee enrichment, engagement and retention; employee development; recruitment, selection and orientation; employee achievement and recognition; communication and shared vision; diversity and inclusion; work-life balance; community initiatives; and strategic company performance.

"Genesis Technologies is honored to be recognized by the NABR as one of Chicago’s 101 Best and Brightest Companies for the fourth time," said Michael Kahn, Genesis CEO. "We believe that our employees are the foundation of our business and we provide a workplace environment that strikes a balance between work and fun. Genesis is noted for its integrity and grounded values. We invest the time and the resources to continually improve our environment and the culture of our company. We work with our employees to develop and achieve mutual goals for mutual success"

About The Best and Brightest

The Best and Brightest Companies to Work For is a program of the National Association For Business Resources that provides the business community with the opportunity to gain recognition, showcase their best practices and demonstrate why they are an ideal place for employees to work. This national program celebrates those companies that are making better business, creating richer lives and building a stronger community as a whole. It is presented annually in several markets including Atlanta, Boston, Chicago, Dallas, Detroit, Grand Rapids, Houston, Milwaukee, San Diego, San Francisco Bay Area, and nationally.

Contact us for an managed print services (MPS), MFP or workflow automation quote

Canon Designates Genesis Technologies as an Outstanding Partner

Jun 21, 2016

In recognition of sales and service of their copiers, MFPs and printers, Canon has awarded Genesis Technologies the Outstanding Partner Award

Canon Authorized Copier & MFP Dealer: Chicago & DallasGenesis Technologies became a Canon dealer of copiers and multifunction printers (MFPs) in 2013. Since then, Genesis office equipment sales and service have grown dramatically to a large base of managed print services (MPS) clients nationwide as well as to new clients in Chicago and Dallas.

In a letter written by Canon USA to Genesis, Toyo Kuwamura, Canon's Senior VP & GM of the Business Imaging Solutions Group commented: "We sincerely thank you and all the employees in your dealership. We look forward to working with Genesis Technologies to ensure that you maintain this momentum in the markets you serve. Again, congratulations and thank you for your business."

"We are proud to have been recognized by Canon as an outstanding dealer in Chicago and Dallas," said Michael Kahn, president of Genesis Technologies. "Canon is one of the top brands of office equipment on the market and, though we represent several brands, is often a very good fit for our clients especially when they need production-grade MFPs and large format printers."

About Canon USA

Canon USA, Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean (excluding Mexico) markets. Canon USA is committed to the highest level of customer satisfaction and loyalty, providing 100% US-based consumer service and support for all of the products it distributes. Canon USA is dedicated to its Kyosei philosophy of social and environmental responsibility. More: www.usa.canon.com/rss

About Genesis Technologies, Inc.

Genesis Technologies is one of the nation"s most notable managed print services (MPS) providers specializing in workflow assessment and infrastructure optimization. Since 1991, we have been helping companies understand the total cost of ownership, device utilization and patterns along with continuous improvement initiatives. Genesis works with Fortune 100 companies as well as mid-sized organizations – in every industry from education and healthcare to manufacturing and non-profit – to improve their bottom line and achieve operational efficiency.

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Press contact:

Nancy Wasielewski
Marketing Manager
nwasielewski@genesistechnologies.com
(847) 897-7220 phone

How to Cut HP Printer Toner & Maintenance Costs by up to 30%

Mar 28, 2016

HP Toner Cartridges | OEM & RemanufacturedIf your organization uses HP printers, we’ve got great news for you: we can cut your printer costs by up to 30%.

How Do We Do it?

We start by combining your supplies and maintenance into one program.

Our pricing on supplies is extremely competitive and your maintenance cost will be eliminated because it is included in the toner cartridge cost.

HP Buying Power

Genesis is an elite HP Managed Print Services (MPS) provider and we purchase a large volume of HP toner cartridges at very competitive prices. We then pass this savings along to you.

In fact, we sell HP toner cartridges for what it costs most other resellers to buy them.

Genuine HP Toner at Reman Prices

And these are genuine OEM HP toner cartridges. These are made by the manufacturer and designed to work perfectly with HP printers. Genuine HP toner cartridges will perform perfectly across 100% of the printers in the market.

In addition, we are designated as a Qualified HP Supplies Partner. Not everyone has this designation which guarantees you are getting genuine HP supplies.

Free HP Printer Service

Additionally, if you buy HP toner cartridges from us, we will also provide free break/fix service for all of your HP printers. For many, this is like cutting another 10-15% out of ongoing printer costs.

The Business Case

A common scenario: if you spend $5,000 per year on HP toner cartridges, you can get them from us for about $4,000 (a 20% savings). Organizations that spend another $1,000 on maintenance for these printers will now spend $0. Thus, instead of spending $6,000 per year to keep your HP printers running, you will now spend $4,000 and save $2,000 per year – a 33% savings, every year.

So, how does cutting your ongoing printer costs by 30% or more sound to you?

Contact us today to learn more about our HP toner cartridge and free service deal today

HP Names Genesis Best in Class MPS Partner, Again

Mar 14, 2016

For the second time, HP has awarded Genesis Technologies "Best in Class" Managed Print Services channel partner for the second half of 2015

HP MPS AwardGenesis Technologies, one of the nation's leading providers of managed print services (MPS), has been recognized by Hewlett-Packard Company as one of the Top 10 “Best In Class” HP MPS channel partners for the second half of HP’s fiscal year 2015. This is the second time HP has awarded Genesis this honor, and the second time that the award has been given.

Award Presentation

The award was presented to Michael Kahn, CEO of Genesis Technologies, by Stan Frackowiak, HP Partner Business Manager (second from right). Also pictured are Mike Affeldt, Regional Sales Manager (left), and Dennis Reese, Channel MPS Specialist (right).

In congratulating Genesis for the achievement, Grad Rosenbaum, HP Vice President & General Manager, Managed Facilities AMS, said, “Your dedication to HP is a huge contributor to the growth of HP's Channel MPS business and your leadership is a key driver for HP's continued investment in products, resources and programs to grow the Channel MPS business.”

"We are proud to have been honored by HP for our work in managed print services," said Kahn. He added: "HP has been a great partner for us and we look forward to continued success."

HP Awards

Genesis Technologies has also been awarded the following by HP:

  • Top 10 "Best In Class" HP MPS channel partners for the first half of HP's fiscal year 2015
  • Gold Document Solutions Specialist Partner 2016
  • Gold Managed Print Advanced Specialist Partner 2016
  • Gold Printing and Computing ServiceOne Specialist Partner 2016
  • HP Qualified Supplies Partner for 2016

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More: www.hp.com

About Genesis Technologies, Inc.

Genesis Technologies is one of the nation"s most notable managed print services (MPS) providers specializing in workflow assessment and infrastructure optimization. Since 1991, we have been helping companies understand the total cost of ownership, device utilization and patterns along with continuous improvement initiatives. Genesis works with Fortune 100 companies as well as mid-sized organizations – in every industry from education and healthcare to manufacturing and non-profit – to improve their bottom line and achieve operational efficiency.

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Press contact:

Nancy Wasielewski
Marketing Manager
nwasielewski@genesistechnologies.com
(847) 897-7220 phone