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HP Business PC & Print Devices Cleaning Guidance: Helping Businesses A Skip to main content

In light of this recent pandemic, Genesis Technologies has implemented precautionary measures in order to help our clients, employees, partners and community stay healthy.

During these difficult and uncertain times, we want to continue being there to fulfill your business/organization needs at your offices or home offices. The way of doing business has changed and we are still here to support you. We are able to continue safely distributing supplies and providing service to our customers. Customers can continue to reach us during our normal business hours, 8:00AM – 5:30PM, through our customer web portal, by email at or and by calling our customer service at 800-436-1994.

Stay safe and healthy!

HP Business PC & Print Devices Cleaning Guidance: Helping Businesses Address Coronavirus

Tue Mar 17, 2020 | Genesis Technologies

Together, we are facing a truly unprecedented situation. The global coronavirus pandemic is affecting all of our families, our businesses, our communities and our way of life. During this time Genesis and our partners are doing everything we can to keep our employees and customers safe. While businesses and organizations continue to operate there is a concern on how to maintain a healthy work environment. As a HP Platinum Partner, we have worked with HP to provide us with the information you will need to effectively clean HP devices and to assist you in maintaining a healthy work environment.

Download FAQ Sheet

Download the HP Cleaning Guidance PDF for cleaning guidance on HP Business Personal Systems, Office Imaging and Printing Systems. Get instructions for safe handling. Get cleaning guidance for HP Retail Solution Products, HP Education Edition Products and learn the answers to the below questions and more:

Q: How can I disinfect my HP devices to help prevent Coronavirus?

Q: Can I use bleach or peroxides to disinfect my PC or Printer? 

Q: Will the letters and symbols on my keyboard disappear from cleaning?

Q: What portions of my devices are safe to clean?

Q: How often can I clean my PC, keyboard, mouse, display or printer?



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