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Technology’s Growing Role In Workforce Engagement Skip to main content

Technology’s Growing Role In Workforce Engagement

Thu Oct 08, 2020 | Genesis Technologies


To attract and retain top talent, business leaders need to embrace new technologies that can reinvent the experience of work and adapt to changing employee needs.

Alex Cho, President, Personal Systems at HP states, “Building work environments and experiences that people love; engaging employees in what they do and in ways that inspire them to go above and beyond—as leaders, this is our charge.

More engaged employees are more loyal to their company, they increase customer satisfaction and they are more innovative—ultimately helping create stronger brands and businesses. With this mission in mind, traditional office spaces that are filled with cubicles, and that were built primarily for individual-focused work, are being transformed. In their place are the Offices of the Future that use technology more than ever to engage employees, and that are being built to accommodate rapid workforce, workplace, and workstyle changes.”

By 2020, the workforce will be predominantly Millennials and Gen Zs. Not only do they expect more freedom in where and when they work, but they have grown up with Uber, Twitter, and smartphones at their fingertips. And at the most basic level, they want the technology experiences in their life to be mirrored by the experiences they have at work. They want to live One Life.

To meet these changing expectations, the workplace is already becoming more open and adaptable, and the Office of the Future will continue enabling those trends. In this new report, one of the most interesting sets of responses from executives was around how much more they expect IT, HR, and facilities teams will work together in the next three years to deliver Office of the Future experiences. This is an important dynamic, and one that will help realize a significant new reality about the Office of the Future: that the address on an employee’s business card has increasingly less in common with where that person actually works.

Enabling work from multiple places means businesses need to consider different types of physical spaces and to expand what they consider “the office”—something for facilities and HR teams to coordinate on. And IT will need to be part of the discussion as well, to ensure that more flexible work environments are also more secure and resilient work environments.

The workforce and workplaces that define the Office of the Future are undaunted by distance, and changing workstyles are no different. The generation of FaceTime, WhatsApp, and Skype have entered the workforce and brought with them the belief that connecting virtually is just as good as face-to-face interaction. They expect technology at work to let them share materials instantly, connect at the press of a button, and have constant access to information and opportunities to learn.

The Office of the Future will reinvent work, changing it from a place people go, to something they do. It will be less about a single space they call their own, and more about a set of experiences that allow them to work on their own time, in their own way, and that add meaning to their lives.

To learn more about The Potential of Emerging Tech, The Employee Experience and the Digital Workplace of the Future download this free white paper.

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If you would like to begin to create the workplace of the future, contact Genesis Technologies and speak to a Solution Architect, they can listen to your needs and wants and begin to develop your office environment, remote or at the office solution roadmap.

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