Managed Print Services (MPS) Blog

By: Michael Kahn

Blog Summary: learn more about Managed Print Services and how it can cut your printing and copying costs up to 30%

Genesis Recognized for HP Platinum Partner Status Again for Fiscal Year 2019.

Feb 26, 2019

HP Inc. once again congratulated Genesis Technologies on their Platinum Partner status in fiscal year 2019 for their work as a HP Partner.


HP Inc.’s Gary Simms, Vice President of AMS Commercial Channel Programs, Enablement, & U.S. Consumer Market Sales, in a letter on this accomplishment wrote, “A new era is truly underway, and together, we’re laying the foundation for an amazing future. We have the strongest, most innovative product portfolio in our company’s history, a robust R&D pipeline, and a network of high-performing Channel Partners like you, who help further accelerate our business and bring our innovation to life amidst changing market and customer dynamics. We have already accomplished so much together, and we believe our best years lie ahead.”

Genesis’s CEO, Michael Kahn remarked, “This is an incredible milestone and a true testament to our commitment to our partnership with HP. Platinum is the highest tier . . .

Genesis Now Among “Best and Brightest Companies to Work For® In The Nation”

Jan 08, 2019

Earlier in 2018, for the sixth time the Northbrook-based business received the “Best and Brightest Companies to Work For®” in Chicago.  To go along with that award, Genesis Technologies has now been named one of 2018 “Best and Brightest Companies to Work For® In The Nation” by the National Association for Business Resources (NABR).Best and Brightest Companies to Work For In The Nation

This is the first time Genesis has received the National award, which honors companies that “demonstrates exceptional innovative human resource practices and sets high standards for all businesses during the year.” 

About the Award

Chicago's Best and Brightest Companies to Work For® In The Nation award is part of a program designed to celebrate companies whose workplace culture contributes to better businesses, richer lives and stronger communities.

Winners are chosen by an independent research firm that evaluates entries based on factors that include compensation, . . .

ENX Magazine honors Genesis Technologies 2018 ‘Elite Dealer’ award

Nov 19, 2018

ENX Magazine Award Honors Office Technology Businesses that Demonstrate Outstanding Commitment to Community, Customers & Corporate Culture

enx elite dealerGenesis Technologies, a premier provider of managed print services (MPS) and multifunction printers from HP, Canon, Kyocera and Xerox, has once again been named an "Elite Dealer" by ENX Magazine, a distinction the company was also awarded in 2017.

ENX Magazine awards companies that demonstrate superior business and customer service, create positive workplaces for their employees and uplift their communities. Genesis Technologies and its fellow honorees were profiled in the December 2018 issue of ENX Magazine.

What Distinguishes Genesis from Competitors?

The magazine has highlighted Genesis Technologies' competitive pricing, corporate value, SEO optimized website, high-profile partnerships and community commitment.

"Through the years, Genesis Technologies has cultivated deep relationships with its c . . .

Genesis Recognized for Xerox Platinum Partner Status

Aug 27, 2018

xerox-platinumGenesis is a Platinum Partner Award of Excellence recipient for its work as a Xerox Document Technology Partner.

Xerox Platinum winners are recognized for superior performance in revenue generation across the Xerox multifunction printer (MFP) product line and for exceeding targets for excellence in customer satisfaction.

The designation, honoring Genesis Technologies for its partnership with Xerox throughout 2017, is a recognition of having reached the highes . . .

Genesis Named “Outstanding Partner” as a Full Service Canon Office Equipment Dealer

Aug 24, 2018

Genesis Receives Canon Outstanding Partner AwardGenesis Technologies was recently recognized with the “Outstanding Partner Award” in acknowledgment of their accomplishments as a Canon product partner in 2017.

This is the second time in a row Genesis has been commended by Canon since becoming a dealer of the company’s copiers and multifunction printers in 2013. This award is given to Canon partners who have achieved year over year growth equal to or greater than 25%.

In the official award letter, Executive VP and GM Toyo Kuwamura and Senior VP and GM Mason Olds sincerely thanked Genesis Technologies and all their employees for exceptional work. “We . . .

What Makes the Canon C850 Image Press the Best Light Commercial Printer on the Market

Aug 16, 2018

Now You Can Have Any Color, Any Substrate, Anytime

The Canon imagePRESS C850 digital press has been awarded the Pro Award as best-in-class in the Color Light Production Device category by Buyers Laboratory (BLI – now Keypoint Intelligence).

Here's why the imagePRESS C850 was recognized as such by BLI, why it's become one of the most profitable printers for low-volume print shops, and why it's a cost-effective option for printing departments within healthcare organizations, K-12 school districts, universities, manufacturers, professional services firms, and insurance companies.

Image Quality & Consistency

. . .

Genesis Among “Best and Brightest Companies to Work For” in Chicago

Aug 06, 2018

Genesis Among Best and Brightest Companies to Work For in ChicagoGenesis Technologies was named one of the 2018 "Best and Brightest Companies to Work For®" by the National Association for Business Resources (NABR).

This is the sixth time the Northbrook-based business has received the award, which honors companies that "distinguish themselves as having the most innovative and thoughtful human resources approach."

About the Award

Chicago's Best and Brightest Companies to Work For award is part of a program designed to celebrate companies whose workplace culture contributes to better business . . .

Why Buy Original (OEM) HP Toner

Aug 02, 2018

With original HP toner cartridges, you can avoid costly reprints, ensure flawless performance and get the HP quality you expect – something remanufactured or "reman" toner can't match.

With almost 30 years of experience, we've discovered that original HP toner can reduce service calls by 30% compared with reman toner.

And, because we are a Platinum HP Partner serving our managed print service (MPS) clients nationwide with HP's full line of MFPs and printers, Genesis Technologies can offer original HP toner to you for reman prices.

HP Toner: Definition of Quality & Reliability

Behind every HP Cartridge, there are hundreds of hours of testing and years of engineering and science, to provide customers with printing experiences that amaze.

Using Original HP supplies is about value. HP cartridges keep printers running smoothly, with outstanding print results so you can focus on your business. Using HP means you don&r . . .

Canon C5500 imageRUNNER ADVANCE Series: What's New in the Third Generation

Jul 30, 2018

Canon C5500 imageRunner Advance Series: What's New in the Third GenerationIT decision makers are challenged in figuring out how to better protect and manage their data, with 68% of those surveyed stating that boosting profitability and productivity will be the key benefit of cloud's role in transforming business processes over the next two to five years.

The Canon C5500 Series of A3 multifunction printers (MFPs) has been a top selling color MFP for years because of it high-speed printing, copying and scanning performance, as well as its Staple-free Stapling and Staple On Demand for finishers.

The C5500 handles paper sizes up to 12" x 18", prints up to 60 ppm (color and B&W) with a maximum paper capacity of 6,350 pages, and scans up to 160 ipm at 300 dpi (color and B&W in duplex).

By also incorporating new cloud, security and user interface functions, the C5500 is an even more compelling MFP for demanding office environments.


The C5500 imageRUNNER ADVANCE platform refresh now features newly standard sec . . .

Genesis Technologies Cuts HP Printer Service Calls by 37%

Jul 23, 2018

Standardizing on Original HP Toner Improves Customer Experience & Reduces Service Costs

As a national managed print services (MPS) provider based in Chicago, we've built our business on creating efficiencies for customers and delivering service excellence on copiers, MFPs and printers across several top brands.

Working with original HP Toner cartridges has led to a 37% drop in service calls, simplified print management, and improved customer experience on HP printers and MFPs.

Watch the video to learn more:

The HP Toner Challenge

Reduce Cost, Simplify Print

"Customers typically come to us looking for two things," says Michael Kahn, CEO and President, Genesis Technologies. "They want to reduce costs, and they want a better way of doing things. Usually that means they want to simplify things."

Genesis is a full-service managed print provider. Kahn says this means the company has developed a long-term, pa . . .

How to Gain Full Visibility into Your Print Environment

Jul 22, 2018

Print Management Software VisibilityDo you know how much you spend on printing compared with your peers and industry best practices?

How can you cut this cost when you don't know what it is?

What if you could gain visibility into your printer spend?

With 27 years of experience in cutting costs and increasing management visibility with print management software, Genesis Technologies has helped our customers reduce printing costs by 10-20% utilizing some of the best software partners like PaperCut, uniFLOW, HP Access Control, Pharos Systems, and other applications.

Cost Tracking

Print management software has a built-in reporting system to track and assess current print, copy, fax and scan costs simple and fun to use as well as the following:

  • Current usage can be audited
  • Internal costs can be charged back with price profiles that allow for different charges, including color vs. black/white, page sizes and paper trays (A4, A3, Letter, Legal, etc.), double-sided (price red . . .

Overcome Business Challenges with Print Management Software

Jul 16, 2018

Print Management SoftwareBased on our experience over the past 27 years, printing and copying are cost centers to an organization often equating to 2% of your overall revenues. With the addition of mobile devices and the ability to print from them, these costs are rising tremendously along with security risks.

Organizations are often hesitant to invest in print management software because of the cost and time needed to implement it, even though it can help reduce printing costs and includes the security to prevent hackers from attacking your network and implementing ransomware.

Consider the following challenges that can be overcome with print management software.

Business Challenges for Unmanaged Printing

Unmanaged output can lead to the following:

  • Lack of visibility into print activities – knowing who prints the most, especially in color, can help determine whether it’s necessary (considering the cost) or if their department should be billed.
  • Unauthorized access . . .

Genesis Technologies Named 2017 'Elite Dealer' by ENX Magazine

Jun 05, 2018

uniFLOW vs. PaperCut Print Management GuideGenesis Technologies, a leading provider of managed print services (MPS) and multi-function printers (MFPs) from HP, Canon, Kyocera, and Xerox, has been named a 2017 “Elite Dealer” by ENX magazine.

The award honors companies who exemplify excellence both in their business and customer service practices, as well as for the environment they create for their employees a . . .

uniFLOW vs. PaperCut Print Management Software Comparison

Mar 24, 2018
uniFLOW vs. PaperCut Print Management Guide

Both uniFLOW and PaperCut are considered the leading print management software applications, both having been developed in 1998.

Since we've installed both in client environments, often as part of our managed print services (MPS), we've pulled together this guide so that you can compare and contrast uniFLOW and PaperCut to determine which one is right for you.

The Main Difference: Vendor Support

With its universal driver, Canon claims that uniFLOW can be used with all major printer models. While this technically may be true, uniFLOW will always work best with Canon – fully featured with optimum performance and no degraded speed. However, uniFLOW has increased support for HP, Konica Minolta, Oki, Samsung and Xerox. Every vendor has different call-outs for paper and finishing, so uniFLOW can be hit or miss with this advanced functionality.

Originally called "CanoFLOW," uniFLOW was initially developed by NT Ware for use with Canon printers. Canon acquired . . .

Top 10 Reasons to Use Print Management Software

Feb 28, 2018

Print Management Software Top 10Print management software, sometimes referred to as output management software, is designed to optimize the use of printers and multifunction printers (MFPs). Print Management provides options for user authentication for accessing printed materials.

PaperCut and uniFLOW are considered the leading print management software applications, both developed around the same time in the late 90s. PaperCut is used by 50 million end-users, 180 countries, and 50,000 organizations, and the company claims it’s saved trillions of pages.

Why is print management software so popular? Here are the top 10 reasons.

1. Cut Waste & Your Carbon Footprint

Print management software encourages responsible printing and cuts paper, toner and power usage costs by using quotas and print policies. At-a-glance reporting on CO2 and carbon emission shows the impact by CO2 volume or by tree.

2. Apply Print Policies Enterprise-Wide

Print management software works by having pri . . .

Finally: A Simple Way to End Rampant Printer Hacking

Feb 19, 2018

Finally: A Simple Way to End Rampant Printer HackingAccording to the Ponemon Institute, an independent research firm focused on privacy, data protection and information security policy, reports that:

  • 64% of IT managers believe their printers are likely infected with malware
  • 56% of companies ignore printers in their endpoint security strategy

Not a good combination, especially considering that targeting printers is a central part of The Hacker Playbook. Here's what to do about it and how to get started.

The Hacker Playbook

"I probe around for a multifunction printer and see that it is configured with default passwords. Great I am in.

"We've compromised a number of companies using printers as our initial foothold, we move laterally from the printer, find Active Directory, query it with an account from the printer and, bingo, we hit GOLD.

– Peter Kim, author of The Hacker Playbook

Equifax Was Bad But These Hacks Were Worse

You've probably heard that the cr . . .

Why the HP LaserJet M527 Is a Top-Selling MFP

Feb 14, 2018

HP M527 Black & White Laserjet A4 MFP SeriesSince it was launched in September 2015, the HP LaserJet M527 black & white A4/letter sized multifunction printers (MFP) has been one of the best selling printers on the market – especially when compared with the Lexmark MX611, Samsung ProXpress M4070, Brother MFC-8950, Dell B3465, and OKI MB562. Here's why.

High-End Features

Here are some highlights of the HP M527's functionality and performance:

  • 45 page per minute black & white printing speed (letter)
  • Standard paper capacity of 650 sheets, split between a 550-sheet main tray and a 100-sheet multipurpose feeder
  • Up to . . .

Genesis Technologies Named HP Best-in-Class for the Third Year in a Row

Feb 06, 2018

HP_blue2014_editedGenesis Technologies, one of the nation's leading providers of managed print services (MPS) and multi-function devices (MFDs) from HP, was named an HP Best-in-Class Partner for Managed Print Services (MPS) for the third year in a row.

The distinction, which Genesis has received every time since the award's inception, recognizes top-notch service for HP MPS customers, significant contract value, and consistent year-over-year growth. As one of only 10 HP MPS partners in the country to have earned the Best-in-Class accolade this year, Genesis continues to be a pivotal partner in HP's ongoing success.

What HP Best in Class Represents

Stan Frackowiak, HP's partner business manager, will present the crystal pedestal award to Michael Kahn, CEO of Genesis Technologies, in an upcoming awards ceremony.

"On behalf of all the hard working people at Genesis, we are delighted to be named Managed Print Specialist (MPS) Best in Class, once again by HP. . . .

Genesis Among “Best and Brightest Companies” in Chicago

Jan 01, 2018

Chicago's Best & Brightest EmployersGenesis Technologies was named one of the 2018 "Best and Brightest Companies to Work For" by the National Association for Business Resources (NABR).

This is the sixth time the Northbrook-based business has received the award, which honors companies that “distinguish themselves as having the most innovative and thoughtful human resources approach.”

About "The Best & Brightest"

The award is part of a program designed to celebrate companies whose workplace culture contributes to better businesses, richer lives and stronger communities.

Winners are chosen by an independent research firm that evaluates entries based on factors that include compensation, benefits, employee enrichment, diversity, work/life balance, retention, community initiatives, and employee achievement and recognition. Genesis was honored in the small business category.

“Profitability and stability is essential for businesses in today’s econ . . .

HP Printer Service Reduced by 37%

Dec 03, 2017

Standardizing on Original HP Toner Improves Customer Experience & Reduces Service Costs

Genesis Technologies Cuts HP Printer Service Calls by 37%As a national managed print services (MPS) provider based in Chicago, we've built our business on creating efficiencies for customers and delivering service excellence on copiers, MFPs and printers across several top brands.

Working with original HP Toner cartridges has led to a 37% drop in service calls, simplified print management, and improved customer experience on HP printers and MFPs.

The HP Toner Challenge

Reduce Cost, Simplify Print

"Customers typically come to us looking for two things," says Michael Kahn, CEO and President, Genesis Technologies. "They want to reduce costs, and they want a better way of doing things. Usually that means they want to simplify things."

Genesis is a full-service managed print provider. Kahn says this means the company has developed a long-term, partnership mindset in its approach to custome . . .

MPS Secret: How a Balanced Printing Deployment Saves More Money

Sep 19, 2017

MPS Secret: How a Balanced Printing Deployment Saves More MoneyAt Genesis Technologies, saving our clients money and headache with managed print services (MPS) is far more important to us than selling you office equipment.

You'll mostly find the opposite from office equipment vendors and other independent dealers. These companies use their version of managed print services to show you how you to save a boatload of money by throwing out all your printers and replacing them with new copiers and MFPs.

The problem with this approach: the printers always find their way back.

A Dirty Secret

While the idea is sound, the reality doesn't work.

While copiers certainly can replace a legion of printers, you need to think about why those printers are there in the first place. Often, it's convenience so, if you take away printers from your employees, they usually find their way back shortly after you've made a significant investment in new copiers.

As a result, you may wind up spending more on printing than you . . .

Managed Print Services (MPS): Guiding Principles

Aug 14, 2017

Managed Print Services (MPS) GuidelinesWhile many offer some form of managed print services (MPS) – from hardware manufacturers like HP and Xerox to a handful of independent providers – few offer both nationwide service and unbiased hardware recommendations.

So how can you determine which MPS provider is the best fit for your organization?

We recommend that you choose an MPS partner whose guiding principles are the best match for your organization. Below are some of the most important MPS guiding principles based on our 26 years of experience.

MFP, Copier & Printer Usage

We believe that the following usage principles should be applied to multifunction printers (MFPs), copiers and single-function printers throughout your organization to achieve user needs while also eliminating the use of rogue printers:

  • Walking Distance: users should not have to walk farther than 50 feet to their closest print device
  • User-to-Device Ratios: one output device should be deployed for ever . . .

How Two Data Points Ensure You Never Run out of Toner Again

Jul 30, 2017

Automate Toner Replacement & Managed Print Services (MPS)One of the biggest headaches in managing a fleet of printers, copiers and MFPs is keeping them running – and there’s nothing more avoidable than running out of toner.

How many times have you run out of toner for one of your devices in the last year? It's especially difficult to manage internally because of how many different types of devices and toner cartridges are out there, and because you may have several different people ordering.

Automated Toner Replacement

What if you could centralize and automate all toner purchasing so that you never ran out again and benefited from larger economies of scale? That’s what you get with our automated toner replacement service, which is part of our . . .

Genesis Among “Best and Brightest Companies to Work For” for 2017

Jul 02, 2017

ChicagoBBWin17logoGenesis Technologies is recognized as one of the 2017 “Chicago’s Best and Brightest Companies to Work For®” by the National Association for Business Resources (NABR). This is the fifth year that Genesis has received this recognition. 

The “Chicago’s Best and Brightest Companies to Work For®” award program honors companies that distinguish themselves as having the most innovative and thoughtful human resources approach.

Key Measurement Criteria

An independent research firm evaluated the 2017 winning companies on key measures in various categories. These include:

  • Compensation, Benefits and Employee Solutions
  • Employee Enrichment, Engagement and Retention
  • Employee Education and Development
  • Recruitment, Selection and Orientation
  • Employee Achievement and Recognition
  • Communication and Shared Vision
  • Diversity and Inclusion
  • Work-Life Balance
  • Community Initiatives
  • Strategic Company . . .

How Genuine HP Toner Cuts Printer Service Calls by 30%

Jun 06, 2017

For the same price as remanufactured (reman) toner, genuine OEM HP toner from Genesis Technologies typically reduces MFP service calls by 30%

Genuine HP OEM Toner CartridgesHow much do you spend every year on HP toner and service for your printers?

What if you could cut service calls by 30%?

Learn how Genesis can make this happen with genuine HP toner that is priced the same as recycled "reman" toner.

Why Are Service Calls Reduced?

We conducted a study of our managed print services (MPS) customers who were using 100% reman cartridges and switched to 100% OEM. On average, the number of service calls per year declined from 6-7 with reman toner to 4 or less with genuine OEM toner.

Why less service calls? Because reman toner manufacturers increase the yield of each cartridge by modifying the amount of toner that transfers from the imaging drum to the each page being printed so that you can get print more pages: around 25,000 pages printed per cartridge vs. 20,000. The trad . . .

Genesis Technologies Earns Canon Top Dealer Award, Again

Jun 05, 2017

In recognition of sales and service of its copiers and multifunction devices (MFDs) in Chicago and Dallas, Canon has presented Genesis Technologies with their Top Dealer Award

Canon Authorized Copier & MFP Dealer: Chicago & DallasGenesis Technologies became a Canon dealer in 2013. Since then, Genesis copier and MFP sales and service have grown dramatically to a large base of managed print services (MPS) clients nationwide.

What the Canon Top Dealer Award Means

Canon's Executive VP & GM of the Business Imaging Solutions Group, Toyo Kuwamura, commented: "Please accept our congratulations and the 'Top Dealer Award' in recognition of your accomplishments for the 2016 sales year. This award is presented to all dealers who met or exceeded their baseline targets for last year. We sincerely thank you and all of the employees in your dealership."

He added: "Your continued success in 2017 is critical as we endeavor to increase our market share in all segments of the black and white and . . .

Genesis Technologies Awarded HP Best-in-Class for the Third Time

May 22, 2017

Genesis Technologies Awarded HP Best-in-Class MPS PartnerGenesis Technologies was named an HP Best-In-Class Partner for Managed Print Services (MPS) for the third time, and each time this distinction has been awarded.

The Best-in-Class award recognizes Genesis achievements in 2016 for developing new business and excellence in supporting HP multifunction printers installed as part of Genesis MPS clients printer fleets.

The Best-in-Class Partner distinction is extended to only a limited number of HP MPS Partners, and is a unique honor.

What HP Best-In-Class Means

The award was recently presented to Michael Kahn (above, left), CEO of Genesis Technologies, by Stan Frackowiak (right), HP's partner business manager. This is the second year (and third time) that Genesis achieved this recognition since the HP award program began in 2015.

“Genesis has a long standing, valued partnership . . .

How to Ensure Network Security with Printer Security

Mar 14, 2017

Network & Printer SecurityAccording to a recent study by the information security company, Quocirca, 63% of organizations surveyed experienced one or more print-related data breaches—and those are only known printer security breaches.

Other highlights of the study include:

  • 66% of financial services had at least one print-related security breach but only 16% had more than one incident
  • 90% of public sector agencies had at least one breach and 35% had more than one incident
  • The top three reasons for print security not being adopted: 1.) low priority (92%), 2.) unawareness of benefits (71%), and 3.) lack of a print security strategy (65%)

Since your information security is only as strong as the weakest link, and because printers and multi-function devices/printers (MFDs/MFPs) are often the weakest link, your network security is only as strong as your printer security.

Have you experienced any printer security breaches lately? If not, how do you know?

Here are two wa . . .

MFP & Copier Hard Drive Security

Feb 27, 2017

MFP & Copier Hard Drive SecurityIn today's world, businesses are all too aware of how important it is to protect data. In the past, there have been stories of how copiers, containing hard drives that store an image of every document ever copied on it, were being sold to foreign parties interested in data mining.

At Genesis, we understand your commitment to your security and make sure that all our hardware contains the proper hard drive security. Here's a look at two of our most popular brands, Canon and HP, and how they can help tackle the problem of hard drive security.

Canon's HDD Data Encryption & Erase

Most devices provide a sufficient level of security for many organizations. However, for those who need to meet stricter security measures in the private sector or comply with the stringent privacy and auditing regulations of the public sector, Canon now offers Hard Disk Drive (HDD) Security in the form of Data Encryption and Data Erase, two optional features that deliver higher lev . . .

Printer Security: Threats & What to Do

Feb 27, 2017

Printer SecurityThough they seem to be innocuous, your printers can actually be a serious security liability. Not only is sensitive information there for the taking in the output tray, but they can also provide hackers with access to other computers on the network.

Today's multifunction printers do more than simply print: they scan, sends and store sensitive information. In this way, multifunction printers are essentially computers, with their own hard drives, operating systems and network connections. As we've learned time and time again, businesses need to protect all computers – and now printers.

Here's a rundown on the threats and what to do about them.

Threats to Printer Security

Businesses face a number of potential threats to printer security:

  • Document Theft: this is the simplest and most common breach to security; a person simply walks over to a printer and sneaks a peek at a document that belongs to someone else, and there may be a temptation . . .

Copier & MFPs: Independent Dealers vs. Vendors

Feb 27, 2017

Copier & MFPs: Independent Dealers vs. VendorsIn the past, organizations relied on purchasing their copiers, MFPs and printers directly from the manufacturer. There wasn't really another choice: you accepted the price you were quoted, you depended on them to provide the service and maintenance to keep your machines – and your business – running.

In today's world, independent dealers are now giving companies a new series of options when it comes to their office technology. Taking a look beyond manufacturers and large vendors can be a smart choice for businesses who see the value in the flexibility, responsiveness and local partnership an independent dealer can offer.

Best-Fit Solutions & Flexibility

Copier, MFP and printer vendors only sell what they manufacture, whereas independent dealers offer a much wider selection. An independent dealer's first job is to determine which make and model is right for you, choosing between multiple major brands. Independent dealers can also negotiate . . .

MPS Services: Copier Vendors vs. Independent Providers

Jan 31, 2017

Managed Print Services (MPS): Independent Providers vs. Hardware VendorsIn the past, the only option businesses had was to purchase their printers, MFPs, copiers, and related supplies from a copier vendor. The vendor provided the hardware and usually repair and maintenance services, but that was the end of their involvement.

The old transactional, hardware revenue model has been eclipsed today by managed print services (MPS) from independent providers like Genesis Technologies.

A New Option

Over the past decade, printer manufacturers have been steering most of their enterprise-market sales toward MPS to more effectively manage those environments . . .

The Genesis MPS Philosophy: Manage, Optimize & Improve

Jan 30, 2017

Managed Print Services (MPS): Genesis PhilosophyManaged print services (MPS) are provided by external parties to optimize and manage an organization’s print infrastructure and document output.

The Genesis Approach will help you improve your enterprise print architecture. By aligning devices with your business mission and taking care of their day-to-day management, you’ll start seeing benefits immediately with fewer devices, fewer pages, lower costs and improved knowledge worker productivity.

Manage Your Environment

When you use an MPS program, you have the capability to track, manage, and control your output environment. The Genesis Approach includes service, supplies, and management tools. Companies save anywhere from 8-15% by utilizing an MPS program

With our help, you’ll regain control of your whole document environment. We’re not talking about just reducing your printing and paper usage. The widespread adoption of tablets and smart phones to the workplace has created new issues for I . . .

Original vs. Remanufactured Toner Cartridges

Jan 30, 2017

HP OEM & Remanufactured Printer Toner - Managed Print Services (MPS)Both original (OEM) and remanufactured ("reman") toner cartridges are viable options for your copier, MFP and printer needs.

OEM cartridges are attractive because they're manufactured by the same vendor as you copier or printer and offer the highest print quality.

However, remanufactured toner is attractive because it's usually cheaper than OEM and lowers landfill waste because they use recycled toner.

So, which is better? Here's our analysis based on 25 years of offering managed print services (MPS) to clients nationwide.

OEM Toner Cartridges

Original equipment manufacturer (OEM) toner cartridges are manufactured specifically for a particular make or model of printer by that company. For example, an HP OEM cartridge is made for a HP printer. They are usually manufactured using a combination of both new and recycled parts at factories throughout the world – so there's a more environmental approach than reman toner manufac . . .

HP Toner Managed Print Services: How It Works

Dec 12, 2016

HP 477DW MFP & Managed Print Services (MPS)By using our HP managed print services (MPS), you can save thousands per year and never have to worry about running out of HP toner.

If you qualify, we'll also include free service so you never have to worry about your HP printers being down for more than a few hours.

How Our HP MPS Program Works

Organizations with 5 or more HP multifunction printers (MFPs) often spend $6,000 every year, or more, to keep them running with remanufactured (reman) toner, maintenance and repairs.

For Genesis Technologies clients, our cost for genuine HP toner (not reman) is often 20% less and, if you're located in Chicago or the northern . . .

HR: Going Paperless in 2017

Nov 22, 2016

hr-paperless-workflow-automation-softwareThe paperless office is a nice thought: no more filing cabinets, no unauthorized access (including IT), streamlined on-boarding and benefits enrollment, ensuring I-9s are managed properly, providing higher quality HR service to your employees and management team... the list goes on.

HR workflow automation and document management software is a way to achieve all of the above in one fell swoop, but there are many options out there, so how do you decide what is the best fit for your organization?

HR Workflow Automation Checklist

There are many options out there, so here's a checklist of HR best practices for workflow automation and document management software:

  • An interface that doesn't require extensive training
  • The agility to quickly create new forms and workflows and add new users and projects
  • Allows people to work when, where and how they choose
  • Integration with other systems so that users may be able to access documents through the soft . . .

The Case for Accounts Payable Automation

Oct 31, 2016

Accounts Payable (AP) invoice Automation Business CaseIf you process more than 500 AP invoices per month, imagine what you could gain with a workflow automation solution that pays for itself.

This blog post outlines the business case for our AP Invoice Automation solution. Just plug in your numbers or contact us and we can estimate them for you.

AP Invoice Processing Costs

The first step in building your business case is to estimate costs associated with the following:

  • How much time it takes to manually GL code invoices with data entry by your staff
  • How much additional time it will take if your invoice volume is increasing
  • How much time it takes to manually route invoices for approval: both paper and email PDFs, and what happens when someone is on vacation or doesn't manage their email efficiently
  • How many early payment discounts are missed and the total dollar amount lost
  • How long it takes to search and retrieve invoices when there are questions, issues and audits
  • How many times an invoic . . .

FileBound Q4 2016 Promotions: Get E-Forms Designer Free

Oct 16, 2016

FileBounde E-FormsIf you purchase FileBound workflow automation and document management software between now and December 31, 2016, you will also get E-Forms Designer for FREE – a $10,000 value.

Learn more about FileBound E-Forms below and how you can get started today on the road to a more productive and paperless office.

FileBound E-Forms Designer

E-Forms Designer is part of the FileBound Workflow Automation Tier and allows users to quickly create online forms.

FileBound’s e-forms software helps organizations focus on the work that really matters by eliminating manual paper-based processes. Many organizations that use FileBound find that electronic forms empower them to eliminate even more paper and expand the value of their FileBound systems to new processes.

The possibilities for using FileBound E-forms are practically endless. Customers have designed forms for everything from allowing employees to request time off to enabling college students to drop or add . . .

What's New with FileBound 7.3 Document Management Software

Oct 11, 2016

The most impressive to the Genesis Technologies team includes integration with SalesForce and DocuSign.

Integrations Stencil added to Workflow Designer


The Integrations stencil will allow users to make API calls within workflow to retrieve and update data. (Available with Enterprise License Only).


A user is able to get and send data to and from virtually any third party API (rest or web API).

Use Case

The sales department is currently using Salesforce to track opportunities and WebDocs to process the opportunity through an internal workflow process. They can now use the integration stencil to update the opportunity stage in Salesforce automatically as the opportunity moves through their internal WebDocs workflow process.

In other words, if you change a sales opportunity stage from "negotiate" to "close" or "won," the Salesforce and FileBound document management integration will kick off a work . . .

Genuine HP Toner Cartridges at Reman Prices

Sep 22, 2016

We even include free, onsite HP service if you qualify

hp-pagewide-printer-cartridges-smHP Ink & Toner Cartridges

How much do you spend every year on HP ink and toner cartridges for your MFPs and printers?

What if you could get genuine and superior quality HP toner at reman prices with automatic replenishment?

This is precisely what we offer as part of our Managed Print Services for HP.

Free Onsite Service If You Qualify

How responsive is service on your HP MFPs and printers?

If you buy your HP toner from us, we'll also include free onsite service if you're located in downtown Chicago or Northbrook and have at least 5 HP printers or if you're located in the Chicagoland area and have at least 10 HP printers

Between lower toner costs and free service, we can apply our 25 years of experience and being an Elite HP Partner to cut your annual printing costs by up to 30% and save you a lot of headache as part of our Managed Print Services.

  & . . .

How to Migrate to iManage Cloud for Free

Sep 20, 2016

For a limited time: if you migrate to iManage Cloud, we'll waive the setup fee

Why Migrate to the Cloud?

imanage-cloud-case-management-softwareMaybe you're worried that the migration may be cumbersome. Maybe you're not sold on the security of the cloud. Both are not the case so read on to learn why.

No IT Involvement

Professional services are required to migrate your implementation of iManage Work to iManage Cloud, but that is why we're waving the fee as part of this promotion.

This will save you thousands and free up your IT staff many hours over the long-term because they'll never have to update iManage Work on your computers again.

Cloud Security

You'll also never need to worry about security with IManage Work in the cloud.

For both iManage Cloud, governance and security go hand-in-hand with ease of use. They are hosted in an SSAE 16 SOC2 Type 2, ISO 27001-certified and HIPAA-compliant environment so you can rest assured that your work product in . . .

Join Us at ILTACON 2016 for the Latest with MPS & iManage

Jul 25, 2016

ILTACON 2016Genesis Technologies will once again exhibit at ILTACON 2016. This year's national conference will be held at the Gaylord National Resort & Convention Center from August 28 through September 1 in National Harbor, Maryland.

Stop by booth #105 to see how Genesis Technologies can dramatically reduce your costs of printing, toner and equipment service. We can also show you how to manage all case management and collaboration from within Microsoft Outlook with matter-centric case management software.

Special Note: we are sponsoring the iManage party on the last day of the conference, so join us there or let us know if you need an invitation.

Highest Quality MPS

Genesis . . .

iManage 9.3: What's New?

Jul 22, 2016

Time for a Matter-Centric Refresh?

Sometimes the best path to a “new” system is refresh the one you have. Work and expectations are changing rapidly – even an iManage Work case management software implementation that is three years out of date is limiting the ability professionals to work as they want. Here's what's new with version 9.3 of iManage Work (formerly WorkSite).

New User Interface

The most compelling reason to upgrade your iManage desktop in 7 years to 9.3 is the refreshed interface: iManage now has a Windows 10 / Office 16 look and and feel that increases user satisfaction. See below:

iManage Work 9.3 Interface

Request an iManage 9.3 Work Demo Today

Other Usability Improvements

Search Driven

File tree changes to navigable bread crumbs giving attorneys 30% screen real estate back for productive work and search. Search for anything with helpers and filters on the left to get through large results sets easily – and like t . . .

New iManage Work & Share Demo Videos

Jul 19, 2016

Law firms love iManage Work case management software (formerly WorkSite) that is matter-centric and iManage Share cloud file sharing (formerly LinkSite).

Why? Because iManage software has become a legal industry standard because they allow you to manage all case files and collaboration from within Microsoft Outlook.

Below are two new demo videos that provides a nice overview of each iManage product and its integration with Outlook.

Request an iManage or iShare Work Demo Today

iManage Work Demo Video

iManage Share Demo Video

  & . . .

Genesis Awarded "Chicago's Best & Brightest"

Jul 15, 2016


Genesis Technologies has been named one of 2016 "Chicago's Best and Brightest Companies to Work For®" by the National Association of Business Resources (NABR). This is the fourth year that Genesis has received this recognition.

Why Genesis Won

Chicago's Best and Brightest competition identifies and honors companies that provide exceptional human resource practices and an impressive commitment to their employees. An independent research firm evaluated the 2016 winning companies on key measures in various categories including:

  • Compensation and benefits
  • Employee enrichment, engagement and retention
  • Employee development
  • Recruitment, selection and orientation
  • Employee achievement and recognition
  • Communication and shared vision
  • Diversity and inclusion
  • Work-life balance
  • Community initiatives
  • Strategic company performance

A Word from our CEO

"Genesis Technologies is honored to be recogniz . . .

Canon Designates Genesis Technologies as an Outstanding Partner

Jun 21, 2016

Canon Authorized Copier & MFP Dealer: Chicago & DallasGenesis Technologies became a Canon dealer of copiers and multifunction printers (MFPs) in 2013. Since then, Genesis office equipment sales and service have grown dramatically to a large base of managed print services (MPS) clients nationwide as well as to new clients in Chicago and Dallas.

In a letter written by Canon USA to Genesis, Toyo Kuwamura, Canon's Senior VP & GM of the Business Imaging Solutions Group commented: "We sincerely thank you and all the employees in your dealership. We look forward to working with Genesis Technologies to ensure that you maintain this momentum in the markets you serve. Again, congratulations and thank you for your business."

"We are proud to have been recognized by Canon as an outstanding dealer in Chicago and Dallas," said Michael Kahn, president of Genesis Technologies. "Canon is one of the top brands of office equipment on the market and, though we represent several brands, is often a very good f . . .

Genesis Technologies Becomes an iManage Case Management Software Partner

Apr 28, 2016

Genesis adds iManage Work and iManage Share to Its Document Management Software Lineup, Specifically for the Legal Industry

iManage Case Management SoftwareGenesis Technologies, one of the nation's leading providers of document management software, today announces a partnership with iManage.

As an iManage partner, Genesis Technologies is now trained and authorized to provide case and matter management software, including iManage Work and iManage Share, to law firms and in-house counsel who need a better way to manage case file documentation with Microsoft Outlook.

iManage Work

Formerly WorkSite, iManage . . .

How to Streamline AP 3-Way Matching

Mar 29, 2016

AP Invoice Processing & 3-Way MatchingAccounts payable departments want a more efficient way to match paper purchase orders with packing slips and other forms of proof-of-delivery (POD) documents and invoices – even if they've already streamlined invoice processing to some degree.

Even if you're using EDI, at least 10-20% of invoices and PODs are received on paper. For many manufacturers, wholesalers and distributors, this can take several hours every day and costs hundreds or thousands of hours of worker productivity.

Referred to as "3-way matching," people ask us if it's possible to streamline this process without it costing a fortune and integrate with commonly used enterprise resource planning (ERP) systems like Oracle, SAP, Microsoft Dynamics GP, AX, SL, Nav and Sage MAS 90? The short answer is yes.

3-Way Matching Scenario Example

Organizations often match invoices with purchase orders using a 4-step process that can take several hours per day, possibly at multiple . . .

How to Cut HP Printer Toner & Maintenance Costs by up to 30%

Mar 28, 2016

HP Toner Cartridges | OEM & RemanufacturedIf your organization uses HP printers, we’ve got great news for you: we can cut your printer costs by up to 30%.

How Do We Do it?

We start by combining your supplies and maintenance into one program.

Our pricing on supplies is extremely competitive and your maintenance cost will be eliminated because it is included in the toner cartridge cost.

HP Buying Power

Genesis is an elite HP Managed Print Services (MPS) provider and we purchase a large volume of HP toner cartridges at very competitive prices. We then pass this savings along to you.

In fact, we sell HP toner cartridges for what it costs most other resellers to buy them.

Genuine HP Toner at Reman Prices

And these are genuine OEM HP toner cartridges. These are made by the manufacturer and designed to work perfectly with HP printers. Genuine HP toner cartridges will perform perfectly across 100% of the printers in the market.

In addition, we are designated as a Qualified HP Supp . . .

HP Names Genesis Best in Class MPS Partner, Again

Mar 14, 2016

For the second time, HP has awarded Genesis Technologies "Best in Class" Managed Print Services channel partner for the second half of 2015

HP MPS AwardGenesis Technologies, one of the nation's leading providers of managed print services (MPS), has been recognized by Hewlett-Packard Company as one of the Top 10 “Best In Class” HP MPS channel partners for the second half of HP’s fiscal year 2015. This is the second time HP has awarded Genesis this honor, and the second time that the award has been given.

Award Presentation

The award was presented to Michael Kahn, CEO of Genesis Technologies, by Stan Frackowiak, HP Partner Business Manager (second from right). Also pictured are Mike Affeldt, Regional Sales Manager (left), and Dennis Reese, Channel MPS Specialist (right).

In congratulating Genesis for the achievement, Grad Rosenbaum, HP Vice President & General Manager, Managed Facilities AMS, said, “Your dedication to HP is a huge c . . .

Manufacturing Workflow Automation

Mar 08, 2016

manufacturing workflow automation ap hr ecoIn manufacturing, quality and process efficiency is the recipe for success.

The same is true for manufacturing business processes, and workflow automation software reduces manual document processing time, costs and errors by 90%.

The following workflows are the Top 3 business process candidates for automation that generate the greatest return on investment:

  • Accounts payable (AP)
  • Human resources (HR)
  • Engineering change orders (ECOs)

AP Automation

While EDI helps to automate electronic invoice processing, what about the paper? Manually processing AP paper invoices is a tedious and error-prone chore on a good day, and that's when everything is filed properly and can be found later.

Automating AP paper invoice processing starts with the automation of routing and approvals to dramatically increase efficiency. A best practice is to scan paper invoices as soon as they are received, ideally in the mailroom, which then feeds the workflow engi . . .

Document Management & Workflow Automation Interation via Dell Boomi

Nov 06, 2015

Upland Software Partners with Dell Boomi to Accelerate Enterprise Application Connectivity

dell-boomi-logoUpland Integration Manager will empower customers to achieve efficient integrations between FileBound document management and workflow automation software and existing software infrastructure, including Microsoft Dynamics GP

Upland Software, Inc. (NASDAQ: UPLD), a leader in cloud-based Enterprise Work Management, announced that it has partnered with Dell Boomi to deliver the Upland Integration Manager. Dell Boomi AtomSphere®, the leading integration platform-as-a-service (IPaaS), will simplify the integration between customer business systems and Upland's Enterprise Work Management applications. Upland customers will benefit from faster integration cycles, flexibility and shorter implementation times.

"We are pleased to partner with Dell Boomi to offer Upland customers the capability to seamlessly integrate multiple cloud products, supporting a best in class syst . . .